Best in Brisbane
#99

Grassroots IT

Brisbane IT support with a 4.9-star track record across 37 reviews

4.9 (37 reviews) IT Support Brisbane

Grassroots IT provides computer support and managed IT services to Brisbane-based businesses. They handle the technical problems that pull your team away from actual work — network issues, hardware failures, software conflicts, and security concerns.

Their service model centres on proactive support rather than reactive firefighting. That means regular monitoring, preventative maintenance, and faster response times when something does go wrong. Clients rate them highly on responsiveness and problem-solving (4.9 out of 5 across 37 reviews), which suggests they deliver on that promise consistently.

The company works with small to medium businesses across various industries — though specific client details aren’t publicly listed on their site. If you’re in Brisbane and need IT support that doesn’t require you to phone around to multiple vendors, they’re worth a call to discuss your current setup and pain points.

Contact them on 1300 554 138 or visit grassrootsit.com.au to discuss your business’s IT needs. Pricing and package details aren’t listed online, so you’ll need to get a quote directly.

Pros & Cons

Pros

  • Strong review rating (4.9/5) across a substantial sample of 37 reviews
  • Proactive monitoring model rather than break-fix only
  • Local Brisbane-based support team

Cons

  • Pricing and service packages not transparent on their website
  • Limited public information about specific experience or industries served
  • No details on response times or SLA guarantees available online

Brisbane IT support with a 4.9-star track record across 37 reviews

4.9
37 reviews

Rating sourced from Google. Visit the listing to read individual reviews.

Read Reviews →

Key Facts

Google Rating
4.9 (37)
Category
IT Support
City
Brisbane

Location

Related Listings